Hotel Policies

Reservation Policy

 

Check-In: 3:00 PM
Check-Out: 12:00 PM

 

  • Please be aware Paniolo at the Equus Hotel has stair access only to the check-in desk.
  • Cash is not accepted (credit card only).
  • Resort Fee: USD 22.00 per night, plus taxes.
  • Valet Parking is 29.00 USD per night, in and out privileges, hours 6:00 AM to 10:00 PM.
  • Parking spaces are reserved for late arrival.
  • Your room will be held until 7:00 AM the morning following your scheduled arrival date with 1 night’s stay plus tax paid to the hotel in advance.
  • Deposit of 1 night’s room and tax will be charged at time of booking. Your credit card will be billed for remainder of stay arrival.
  • Except for no-shows, one night is charged if cancellation is not made 72 hours in advance.

 

For single room reservations, cancellations are accepted and refunded in full up to 72 hours prior to check-in. The cancellation deadline may be extended to up to 2 weeks during peak periods. If you do not arrive and do not cancel your reservation by the cancellation deadline, your deposit of 1 night’s stay plus tax will be forfeited.

 

 

Property Cancellation Policy

 

A deposit of one night’s room and tax will be charged at time of booking. Your credit card will be billed remainder upon arrival. Except for no-shows, one night is charged if cancellation is not made 72 hours in advance.

 

For single room reservations, cancellations are accepted and refunded in full up to 72 hours prior to check-in. The cancellation deadline may be extended to up to 2 weeks during peak periods. If you do not arrive and do not cancel your reservation by the cancellation deadline, your deposit of 1 night’s stay plus tax will be forfeited.

12/24/20 – 1/2/21

Must cancel 14 days prior to arrival

Late cancellation penalty: full amount of reservation

As family-owned and operated hotel in Waikiki’s “Upper West Side” for many years, The Paniolo has become a staple in the local community. We’ve seen the ups, as well as the downs, and have always persevered thanks to the support of our loyal guests. Whether you’re local or visit from afar, we think of you as family.

Holding true to our roots, we remain open and eager to serve those that have given so much to us over the years. We are committed to maintaining a safe and healthy environment for both our team and guests, and are proceeding with guidelines and recommendations from health authorities.

Da HI Brew Cafe, located on property, remains open (6:30 am to 2:00 pm) for guests and community members alike. While The Paniolo Bar will be closed temporarily, in-house guests may pick up and take out food items from the bar, as well as order cocktails to their room.

With an amazing location near world-class shopping and dining, we are exploring ways to act as a pick-up point for local restaurants offering take-out services to customers in our neighborhood.

We’ll see you soon.